Privacy Policy - Effective Date: 01/01/2025

The Mural Co. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, TheMuralCo.com (the “Site”), and applies to visitors from all countries worldwide. Specific rights for residents of the United States, European Union, California, Australia, and other regions are detailed below.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we may collect include:

    Identifiers: Name, email, address, phone number, payment details.
    Technical Data: IP address, browser type, device information, and browsing behavior.
    Commercial Information: Purchase history, preferences, transaction details.
    Cookies & Tracking Technologies: Information collected via cookies and similar technologies to enhance user experience.

2. How We Use Your Information

We use the information collected for:

    Providing and improving our services.
    Processing orders and transactions.
    Personalizing your experience on the Site.
    Marketing communications (with consent where required).
    Compliance with legal obligations and security purposes.

3. Legal Basis for Processing

Depending on your location, we process your personal information based on the following legal grounds:

    Consent: You provide explicit consent (e.g., for marketing purposes).
    Contractual Necessity: To fulfill a contract (e.g., completing purchases).
    Legal Obligation: To comply with laws and regulations.
    Legitimate Interest: For business purposes, except where such interests are overridden by your privacy rights.

4. How We Share Your Information

We do not sell personal information. However, we may share your data with:

    Service Providers: Companies assisting with payment processing, marketing, analytics, and operational services.
    Legal Authorities: To comply with legal obligations or respond to lawful requests.
    Business Transfers: In connection with mergers, acquisitions, or sale of assets.

5. International Data Transfers

For users outside the United States, your data may be transferred to countries where our service providers are located, including the U.S. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent measures, to protect your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze usage, and personalize content. By using our Site, you consent to the use of cookies. You can manage cookie settings in your browser.

7. Your Rights

Depending on your location, you may have the following rights:
a. Global Rights (Applicable to All Users)

    Access: Request information about the data we collect about you.
    Correction: Request correction of inaccurate personal information.
    Deletion: Request deletion of your personal information.
    Opt-Out: Opt-out of marketing communications.

b. European Union (GDPR)

    Right to Access, Rectify, and Erase: Request access, correction, or deletion of your data.
    Right to Data Portability: Receive a copy of your data in a structured format.
    Right to Object or Restrict Processing: Object to certain data uses or restrict processing.
    Right to Withdraw Consent: Withdraw consent at any time for data processing based on consent.

c. California (CCPA)

    Right to Know: Request details about the personal information we collect and share.
    Right to Delete: Request deletion of your personal information.
    Right to Opt-Out: Confirm that we do not sell your data.
    Non-Discrimination: No discrimination for exercising your privacy rights.

d. Australia

    Right to Access: Request access to your personal information.
    Right to Correction: Request correction of inaccurate or outdated data.
    Right to Complain: Lodge a complaint about the handling of your data with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us at [email protected] .We may require verification of your identity before processing your request.

8. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not intended for children under 13 (or 16 in some jurisdictions, such as the EU). If we become aware that we have collected personal information from a child, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Effective Date” at the top will be updated, and significant changes will be communicated via email or posted on our Site.

11. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact us at:

Email: [email protected]
Phone: +1 415-439-0658
Address: Los Angeles, CA, USA